As a software suite, HiPath ComScendo provides both the realtime IP system, HiPath 3000, as well as the telephones, with the most comprehensive array of voice communication services. And all of
this regardless of whether it is used via IP, TDM telephones or PC clients.
Selected HiPath ComScendo features:
• Advisory messages
• Intercept position/attendant console
• Camp-on/call waiting tone
• Missed calls list
• Do Not Disturb/”ringer cutoff”
• Call pickup
• Call forwarding from extensions
• Call source and call destination display
• Call intrusion on call forwarding and call pickup
• Classes of service
• Executive/secretary function
• Display languages (can be specified individually)
Paging (internal announcement)
• Call charge recording
• Group call
• Internal texts for feature handset
• Internal telephone directory
• Conference (internal/external)
• Speed dialing (individual/central)
• Automatic line seizure
• Trunk keys
• Toggle
• Text messages
• Music-on-hold with system-driven
announcements
• External music source (optional)
• Night service/day service
• Park
• Account code
• Relay (actuators/sensors)
• Consultation
• Callback on busy and no answer (automatic)
• Call number suppression
• Call signaling
• Call forwarding after timeout on RNA, immediately on busy
• Group ringing
• Hunt group (linear/cyclic)
• Changeover on (individual code lock)
• Telephone book, central
• Entrance telephone and door opener functions
• Transferring a call (internal/external)
• Number redial (enhanced)
• Automatic recall from public network carrier
Always available: integrated voicemail*
If an individual extension is left unattended, integrated voicemail* ensures that no call is missed. Availability is enhanced by many user-friendly features:
• Up to 24 individual mailboxes
• Up to two hours recording capacity
• Adjustable recording length
• A choice of two personal greetings
The “Auto Attendant” function redirects callers to another station, for instance, if a line is busy - simply and conveniently.
* Not available for HiPath 3800
